Warranty Claim
At SRTECH, we stand behind the quality and performance of our products. If you encounter any issues with your SRTECH purchase, we're here to help. Our warranty policy is designed to provide you with peace of mind and assurance that your investment is protected.
- How to Claim WarrantyContact Customer Support: If you believe your product is eligible for warranty service, please contact our dedicated customer support team. You can reach us via email, phone, or through our website's contact form. Be sure to provide your proof of purchase and any relevant details about the issue you're experiencing.
- Evaluation and Resolution: Once we receive your warranty claim, our team will promptly evaluate the situation and determine the appropriate course of action. This may include troubleshooting steps, repair, replacement, or other resolution options, depending on the nature of the issue and the terms of your warranty.
- Resolution Notification: We will keep you informed throughout the warranty claim process, providing updates on the status of your claim and any actions taken to address the issue. Our goal is to ensure a smooth and satisfactory resolution to your warranty claim as quickly as possible.
Terms and Conditions
- Our warranty policy covers defects in materials and workmanship under normal use for the specified warranty period.
- Damage caused by misuse, negligence, or unauthorized repairs or modifications is not covered under warranty.
- Warranty claims must be made within the specified warranty period and in accordance with the terms outlined in our warranty policy.
- SRTECH reserves the right to determine the validity of warranty claims and to provide appropriate remedies at our discretion.
Contact Us
If you have any questions about our warranty policy or need assistance with a warranty claim, please don't hesitate to contact our customer support team. We're here to help and ensure that your SRTECH experience exceeds your expectations